accessories for the playful

Shipping & Returns

Shipping Information

We do our best to process your order within 48 hours. Standard and express shipping options are available for all items unless otherwise specified.

Returns & Exchanges

To return an item, please e-mail us to obtain a return authorization number (RA#). For your security, we recommend using an insured courier for your return and retaining your shipping receipt. Poppy Creative LLC is not responsible for item(s) lost or damaged in transit.

Please note that the following items are not eligible for returns or exchanges:

  • items marked as final sale
  • custom orders